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KMID : 0371020010340010055
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Journal of Preventive Medicine and Public Health
2001 Volume.34 No. 1 p.55 ~ p.60
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Comparative Analysis of Models for Measuring Consumer Satisfaction in Health Care Organization
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Lee Sun-Hee
Cho Woo-Hyun
Choi Kui-Son
Kang Myung-Guen
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Abstract
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KEYWORD
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Consumer satisfaction, SERVPERF, Non-Dift, SERVQUAL
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